Technical Fixes & UX Refinements for a Custom T-Shirt eCommerce Platform
Resolving product customization issues and streamlining the ordering flow for both retail and wholesale customers on a high-volume WooCommerce site.
Client
Services
Techs
Client's Problem
TShirtsDirect was facing recurring problems with their custom product plugin—which lets customers personalize t-shirts directly from the product page.
Shoppers were experiencing errors, broken design elements, and frustration during the customization process, leading to abandoned orders and support issues.
Additionally, parts of the single product page layout were visually inconsistent and confusing on mobile.
My Goal & Achievement
I stepped in to identify and fix technical bugs in the product customization tool, restructure the layout of the single product page, and improve the overall user experience for both retail and wholesale buyers.
✅ What I delivered:
Resolved JavaScript conflicts and plugin logic errors
Fixed front-end display glitches on the custom design editor
Cleaned up mobile responsiveness and layout spacing
Streamlined the add-to-cart and checkout flow for customized products
The result? Fewer support requests, smoother design experience, and higher order completion rates.
TShirtsDirect – Australia’s Custom Shirt Hub
Wholesale and retail t-shirts, made personal. Now with a smoother, frustration-free customization experience for every shopper.
Highlights
Fixed Custom Product Plugin Issues
Debugged and repaired key functions inside the customization plugin to restore full usability.
Responsive Layout Fixes
Adjusted mobile layouts and visual glitches so customers could design easily on any device.
Improved Ordering System Flow
Simplified the interaction between customization, cart, and checkout—reducing friction and confusion.
Retail + Wholesale Ready
Ensured all fixes worked for both individual buyers and bulk wholesale customers.
Why It Matters
When your product is built around customization, any glitch can mean lost sales.
I helped TShirtsDirect turn technical frustration into a smooth, confidence-building experience—for both shoppers and admins.
Mr. Sarkar has consistently demonstrated reliability and a high level of technical skill. I’m fully confident recommending his services and look forward to working with him again in the future.
Andrew
Owner, Tshirts Direct, Australia
Need a Developer Who Can Rescue Broken WooCommerce Features?
Whether your site uses custom plugins or advanced product logic, I can fix what’s broken and enhance what’s underperforming—without touching your brand design or customer data.
Let’s bring back a seamless, conversion-friendly experience to your online store.